Counseling On Demand and it’s Ccounselors follow HIPPA laws and regulations in maintaining privacy – Based upon The Health Insurance Portability and Accountability Act of 1996 (HIPAA), the counselor/provider is required by law to maintain the privacy of protected client information and to provide and abide by this notice of its legal duties and privacy practices.
Counseling On Demand users maintain anonymity within a completely safe and secure platform. Our online counseling takes place in a private and strictly confidential environment with anonymous aliases, providing a higher level of anonymity than traditional face-to-face counseling. Since there is no chance to run into a familiar face when meeting with your counselor, you can feel confident that your anonymity and privacy is completely secured.
In addition, all payments via the LivePerson platform are transmitted over a secure connection. LivePerson uses the Secure Sockets Layer (SSL) protocol for credit card transmittal, which provides the highest level of security.